The AdvanceOnline Guarantee

We stand behind our students and our training solutions

We stand behind our products and are confident you will be successful taking any of our courses. Our awesome Customer Care team and OSHA instructors will do their best to make sure you succeed. However, if you run into difficulties, we will listen to you and do our best to help you succeed.

Our refund policy is focused on your safety and is driven by our Mission to Keep you Safe. We want you to learn the material in our courses. If you aren’t initially successful or prefer a different method of instruction, we don’t want the cost to get in your way.

Our Guarantee to you is:

If you complete all the course material and don't pass the final exam - we'll give you a full refund or provide you with one free restart.

If you 1) have not started the course or 2) have not completed the course within 30 days from the date of purchase, we'll give you a full refund.

If you qualify, getting a refund is easy – just call our Customer Care team and they will take care of it right away.